Frequently asked questions

A Washlet replaces several separate devices with one smart solution and lasts for years. From the entry-level model to the top-of-the-range Neorest, there is an option to suit every budget.

Yes. A gentle stream of water is kinder and more hygienic to sensitive areas than dry paper. After washing, you can dry yourself with the warm-air dryer — no paper needed.

Washlets are available both as a standalone seat for your existing toilet and as a complete set. Most models fit standard toilets. We check the exact compatibility before installation — send us a photo or get in touch.

A certified installer usually completes the work within 2–4 hours. A water connection and an earthed socket nearby are required.

Maintenance is minimal. The nozzle cleans itself before and after every use, and the antibacterial surfaces need no separate products. An occasional wipe with a soft cloth is enough.

Yes. The whole system meets the IPX4 moisture-protection class, the voltage is made safe inside the unit, and the connection runs through an earthed socket. Washlets have been on the European market for decades.

Yes. The water is heated instantly to the desired temperature and the seat is heated too. You can adjust the temperature yourself.

The basic toilet flush works without electricity. The washing and drying functions require power.

Water use is minimal — only a few decilitres at a time. Energy consumption is low thanks to on-demand heating and an eco mode.

We provide a manufacturer warranty and local service. The exact terms are agreed at purchase — get in touch and we will help you choose the right model.