We want your Washlet to serve you trouble-free for many years. Therefore, we offer a manufacturer's warranty and local warranty support in Estonia.
Manufacturer's warranty
The manufacturer's warranty covers production and material defects for all products. The exact warranty period depends on the model—we will specify this at the time of purchase and describe it in the warranty terms.
What does the warranty cover
The warranty covers failures caused by manufacturing and material defects during normal use according to the user manual.
What the warranty does not cover
- Damage caused by misuse, negligence, or accident;
- Failures resulting from installations ordered from or performed incorrectly by a non-certified installer;
- Damage caused by limescale or unsuitable water quality.;
- Normal wear and tear parts;
- Renovation or alteration of the building.
How to submit a warranty claim
In case of a warranty claim, please contact us and provide proof of purchase. We will help resolve the issue quickly — local service and spare parts are available.
CONTACT
Luvia Solutions OÜ, info@luviasolutions.com, +372 5115932.